I bought some dried fruit from a market stall, today. There were two guys running it- one who seemed perfectly amiable who I was chatting to, and another who was quite mouthy in a way it was clear he thought was funny and edgy. As soon as I decided on what to buy, the mouthy guy brusquely took over from his colleague.
"So how much would you like?"
"Just a small handful, please."
The guy behind the stall grabbed a massive fistful of dried mango and stuffed it into the paper bag, to my dismay, and followed with a second fistful. He dumped the full-to-bursting bag onto the scales.
"That'll be eight pounds."
I gave an easy laugh to cover my annoyance. "I said a small handful! I don't think I can eat eight pounds worth. Can you make it about three pounds, please?"
Mouthy guy smirked and removed a small amount of fruit from the bag.
"Five pounds."
"Er- no, I said three pounds."
Mouthy guy grinned again. "Thirty pounds, did you say?"
"Three," I said firmly, trying to control my escaping patience. All I bloody wanted was a bloody bit of fruit. "If I can't eat eight pounds worth of dried fruit, I certainly can't eat thirty pounds worth of it."
"Okay okay, three." He finally took out enough of the bag to make a sensible amount of fruit, and I handed over a five pound note.
"Oh look," Mouthy guy said to his colleague, "She's given us a pound tip each!" The other guy gave a half-hearted 'ha-ha'.
"Sorry," I said, feeling my smile turn a little sharp. "I'm not that generous."
Mouthy guy finally stopped with the badly-constructed banter and handed over the change, and the other trader and I wished each other a nice day. Well, to seem less harsh, I wished a nice day back in both of their general directions. But really I only made eye contact with the less mouthy of the two (hah, take that. It's the small victories...)
Was I rude, by the end? I'm not sure. Not even sure I care. Hell, a few years ago I would have just accepted a gargantuan eight pound bag of fruit in order to avoid confrontation- but that's not me any more. I'm finding more and more that I'm able to take less and less crap. That can only be a good thing, right? I mean I've always wanted to be the kind of person who will treat everyone with equal respect and kindness, but there has to be a line between being kind and being a doormat.
Just last week I was in a bakery and this guy was completely blocking the aisle looking at something, bent over in such a sharp L-shape that his head touched one side of the aisle and his arse the other. My first polite 'excuse me' caused another gentleman to shift out of the way (and he wasn't really in the way to begin with, bless him). But the L-shape guy: nothing. My second polite 'excuse me' elicited no response from him, either.
My final attempt came out as a very acerbic "Excuse me". And by golly he moved- slowly and defiantly, but move he did- but not before giving me the most poisonous look I have ever seen directed at me. I mean it, too: I'm not in the habit of making enemies, but I'm pretty sure I made one, that day.
"Thank you!" I cheerfully trilled in a sugary-sweet voice, and almost danced past.
Again, did I cross the line of assertiveness and go over to the dark side of rudeness? Probably. Do I feel bad about it? No. Does a small part of me quite like this newfound power? Worryingly, yes.
Showing posts with label rant. Show all posts
Showing posts with label rant. Show all posts
Saturday, 8 June 2013
Sunday, 4 November 2012
RANT: Answering the Phone
I think it's high time this blog had a rant tag- here we go!
Today, something happened when I picked up the ringing phone. Something that has been happening to me more and more frequently recently, and not just with one caller.
Ring ring.
Me: 'Hello?'
Caller: 'Hello?'
Whooooawhoawhoawhoa. Time out. Stop. Hold up. Wait a minute. Let's look into the whole etiquette of phoning someone, shall we?
When you call someone, unless you've arranged a set time with someone, have a personalised ring tone (and maybe a picture that pops up if on a mobile phone) for them or they're having a transient psychic moment, the other person isn't going to know who's calling. So, when the other person picks up and they (usually) ask 'Hello?', the logical and just plain decent thing to do is reply with 'Hi, it's *blank*'.
See? Simple, quick, to the point. Maybe if you're good friends you can add a funny noise or signature sentence, or another few words of your choice- anything that lets the other person know who's calling. What you don't do when someone picks up and goes 'Hello?' is to go 'Hello?' right back.
What the hell do you mean, 'Hello?'? You're the one that called me!
See, what you've done here is to answer a question with a question- which is not only maddeningly obstructive and confusing, but could also be considered impolite. When I picked up and said 'Hello?' I wasn't just greeting you, I was also very politely asking 'Who are you?' When you ask 'Hello?' right after me, to me you're just asking 'Well, who are you?'
Don't give me that, even if I'm not the one who you expected to pick up, you know who you're after and could at very least introduce yourself.
Now, this applies even to normal people. However, I also have the added fun little bonus of being a bit 'voice blind', or whatever you want to call it. In a nutshell, I find it hard to recognise people's voices, even people who I've known for years- and over the phone I find it pretty much impossible (a real head-scratcher, because I also have absolute pitch, which means I can identify any musical note without being told what it is, or sing back a note you tell me to sing without hearing it first). Anyway, the long and short of it is, I doubly don't know who you are when you call me. In fact this became a running joke at my last job, which partially involved having good links and relationships with suppliers and staff based elsewhere over the phone; my colleagues and the others I worked with learnt that they had to go 'Hi, it's *blank*' when I picked up, or at least teasingly 'Hey Tash, guess who it is?' (I did get slightly better at recognising everyone after almost two years there- slightly, but not completely).
Like I said at the beginning, the phenomenon of picking up the phone and being met with a 'Hello?' right back has been occurring more and more recently. I can't imagine why, especially when you tend to know when you're calling a home phone number as opposed to a mobile phone number, and especially when you're family or a friend. So today, a bit fed up of this nonsense (and already in a prickly mood from being patronised by a cashier at the supermarket over a type of apple), I just 'hello-ed' right back again to see how far it would go.
As the non-conversation progressed I did begin to recognise the family member of whom the increasingly confused voice belonged to, but I stuck to it to prove my theory that they knew exactly who had picked up the phone and/ or who they wanted to speak to. Let's take it from the top (and I sh*t you not, this is exactly how the call went).
Me: 'Hello?'
Caller: 'Hello?'
Me: 'Hello?'
Caller '... Hello?'
Me: 'Hello?'
Caller: 'Er... hello?'
Me: 'Hello?'
Caller: 'Hellohellohello? Is this Tash?'
Me: 'Hello!'
Caller: 'Can I speak to your mum, please?'
What did I tell you?
~Fin~
Today, something happened when I picked up the ringing phone. Something that has been happening to me more and more frequently recently, and not just with one caller.
Ring ring.
Me: 'Hello?'
Caller: 'Hello?'
Whooooawhoawhoawhoa. Time out. Stop. Hold up. Wait a minute. Let's look into the whole etiquette of phoning someone, shall we?
When you call someone, unless you've arranged a set time with someone, have a personalised ring tone (and maybe a picture that pops up if on a mobile phone) for them or they're having a transient psychic moment, the other person isn't going to know who's calling. So, when the other person picks up and they (usually) ask 'Hello?', the logical and just plain decent thing to do is reply with 'Hi, it's *blank*'.
See? Simple, quick, to the point. Maybe if you're good friends you can add a funny noise or signature sentence, or another few words of your choice- anything that lets the other person know who's calling. What you don't do when someone picks up and goes 'Hello?' is to go 'Hello?' right back.
What the hell do you mean, 'Hello?'? You're the one that called me!
See, what you've done here is to answer a question with a question- which is not only maddeningly obstructive and confusing, but could also be considered impolite. When I picked up and said 'Hello?' I wasn't just greeting you, I was also very politely asking 'Who are you?' When you ask 'Hello?' right after me, to me you're just asking 'Well, who are you?'
Don't give me that, even if I'm not the one who you expected to pick up, you know who you're after and could at very least introduce yourself.
Now, this applies even to normal people. However, I also have the added fun little bonus of being a bit 'voice blind', or whatever you want to call it. In a nutshell, I find it hard to recognise people's voices, even people who I've known for years- and over the phone I find it pretty much impossible (a real head-scratcher, because I also have absolute pitch, which means I can identify any musical note without being told what it is, or sing back a note you tell me to sing without hearing it first). Anyway, the long and short of it is, I doubly don't know who you are when you call me. In fact this became a running joke at my last job, which partially involved having good links and relationships with suppliers and staff based elsewhere over the phone; my colleagues and the others I worked with learnt that they had to go 'Hi, it's *blank*' when I picked up, or at least teasingly 'Hey Tash, guess who it is?' (I did get slightly better at recognising everyone after almost two years there- slightly, but not completely).
Like I said at the beginning, the phenomenon of picking up the phone and being met with a 'Hello?' right back has been occurring more and more recently. I can't imagine why, especially when you tend to know when you're calling a home phone number as opposed to a mobile phone number, and especially when you're family or a friend. So today, a bit fed up of this nonsense (and already in a prickly mood from being patronised by a cashier at the supermarket over a type of apple), I just 'hello-ed' right back again to see how far it would go.
As the non-conversation progressed I did begin to recognise the family member of whom the increasingly confused voice belonged to, but I stuck to it to prove my theory that they knew exactly who had picked up the phone and/ or who they wanted to speak to. Let's take it from the top (and I sh*t you not, this is exactly how the call went).
Me: 'Hello?'
Caller: 'Hello?'
Me: 'Hello?'
Caller '... Hello?'
Me: 'Hello?'
Caller: 'Er... hello?'
Me: 'Hello?'
Caller: 'Hellohellohello? Is this Tash?'
Me: 'Hello!'
Caller: 'Can I speak to your mum, please?'
What did I tell you?
~Fin~
Subscribe to:
Posts (Atom)